About the role
You will own quality standards for pickup, sorting, delivery and customer support across MyLogistics operations.
Key responsibilities
- Build and monitor operational quality indicators.
- Investigate recurring service issues and coordinate corrective actions.
- Run process audits and coach teams on service standards.
What we are looking for
- Experience in logistics, e-commerce, retail operations or quality management.
- Strong analytical, communication and cross-team coordination skills.
- Professional English; Myanmar language fluency is required.